Welcome to the Fitness Equipment Store FAQ’s page, where we answer all your common questions about fitness equipment, home gym gear, payments, shipping, and more. If you can’t find what you’re looking for, feel free to contact us!
We offer flexible payment options to suit your needs. You can pay using credit cards, debit cards, Afterpay, or other secure payment gateways. Shop with confidence knowing that your transactions are safe and your information is protected.
Yes! We frequently offer fitness equipment deals, home gym discounts, and special promotions. Visit our Deals Page to see current offers.
Yes! We offer free shipping on select products. To explore all the products eligible for free shipping, visit our Free Shipping Collection. We deliver Australia-wide, so you can enjoy premium fitness equipment wherever you are.
Enjoy free shipping on select items and Afterpay for flexible payments, helping you stay fit without the financial stress. With fast delivery across Sydney, Melbourne, Brisbane, and the rest of Australia, you can trust us to bring premium gym gear right to your door.
You can create an account during checkout or by visiting the My Account Page. Having an account allows you to track orders, save your wishlist, and manage your information.
We strive to process orders within 1-2 business days. Delivery times vary based on location, but most orders arrive within 3-7 business days across Australia. For large or bulky fitness equipment, shipping may take a bit longer, and we’ll keep you updated with tracking information.
You can track your order anytime by visiting our Order Tracking Page and entering your tracking details.
If you’re not satisfied with your purchase, we offer hassle-free returns and exchanges. Please note that return and exchange policies may vary by product, so be sure to check the specific policy listed on the product page. Products can generally be returned or exchanged within 30 days of delivery, provided they are in original condition and packaging.
For more details, check the product page or contact our support team for assistance.
At Fitness Equipment Store, we offer an extensive range of sports and fitness categories to cater to all your training needs, including:
Whatever your fitness or sports needs, we’ve got the right equipment and accessories to support your performance, whether at home, in the gym, or on the field.
Absolutely! Once your order has been processed and shipped, you’ll receive a tracking number via email. You can use this number to track your order anytime by visiting our Order Tracking Page. Stay updated and know exactly when your fitness gear will arrive at your doorstep.
Yes, many of our products come with manufacturer warranties to ensure quality and durability. Warranty details are listed on the product pages, or you can contact our team for more information
Yes! We offer Afterpay as a payment option, allowing you to buy now and pay later in interest-free installments. Choose Afterpay at checkout and split your purchase into manageable payments, giving you flexibility without added costs.
Yes! We regularly provide discounts, seasonal promotions, and exclusive deals on fitness equipment. You can find all our current sales, offers, and discounted products on our Deals Page. Be sure to subscribe to our newsletter to stay updated on the latest offers and never miss a great deal!
Learn how to build your workout routine with this guide.
Our friendly customer support team is ready to assist you! You can reach us via:
Regular maintenance ensures your fitness equipment stays in top condition. Wipe down machines after each use, lubricate treadmills as recommended, and store weights properly to prevent rust.
We recommend starting with treadmills or exercise bikes for cardio, free weights or kettlebells for strength, and a yoga mat or resistance bands for flexibility training. Explore our Home Gym Packages for complete solutions.
Our Buying Guides provide in-depth information on selecting the best equipment for your needs, whether you’re a beginner or a seasoned athlete.
If you receive an incorrect item, contact our customer support immediately at info@fitnessequipmentstore.com.au. We will arrange a free return and replacement.
